RMS

 

RMS in the Hercules Portal

Remotely manage all your ATMs from the Hercules Portal regardless of manufacturer. Eliminate the need to travel to ATM locations or incur tech costs to perform routine tasks. Free with Hercules modems, cloud based, and fully managed, DPL’s RMS solution can be setup in minutes and includes 24/7 support.

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RMS Features

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ATM Journal Viewer

Easily create reports from ATM journals, and submit them to your ISO or processor to resolve disputes.

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Cash Management

View cash levels and forecasting to improve cashflow management, set and adjust bill counts.

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ATM Errors & Service Status

Improve troubleshooting by seeing live ATM service status and errors.

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RMS Reboots

Perform "safe" and "soft" RMS reboots. Add DPL's Restart accessory and enable the ability to perform "hard" reboots even if the ATM's operating system is frozen.

Coming Soon

Update marketing assets, perform ATM firmware and software updates, configure additional ATM parameters, modify surcharge levels

Hercules Portal

In addition to RMS features and functionality, the Hercules Portal is loaded with with standard features including the ability to view real-time RSSI signal strength levels, configure payment processors, review transaction logs and more!

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Hercules Open Platform

Coming soon - DPL’s Hercules Open Platform will allow you to remote manage any internet connect ATM from the Hercules Portal. ATM’s connected to the Hercules Open Platform will also benefit from DPL’s 24/7/365 technical support and network monitoring, and DPL’s store and forward and smart routing technology, which helps decrease failed transactions.

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Hercules Modems

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