After a thorough evaluation of wireless providers, Cypress Advantage ATM, a national leader in ATM sales and processing, has chosen DPL for their 3G upgrades. Michael Guthrie, VP of sales at Cypress Advantage had strict evaluation criteria, including: uptime, remote management capabilities, reporting, technical support, and, of course, ROI.
During the evaluation, Cypress compared a handful of competing wireless solutions over a one-month period. During the trial, Cypress observed that DPL’s Hercules platform experienced far fewer failed transactions and communication errors than the competition. “It’s remarkable how well DPL’s Hercules modems perform, especially at fringe locations where we’ve struggled with wireless in the past”, stated Guthrie. “With the RMS features available in the Hercules Portal, like access to e-journals, remote reboots, and cash level alerts, our clients are able to remotely manage their ATM fleet more easily”, he added.
“DPL strives to add value for our customers”, said Marc Albert, DPL’s CEO. “We love solving problems so that our customers can focus on growing their business rather than running around putting out fires”, added Albert. “We are thrilled to be working with the exceptional team at Cypress Advantage as they navigate their 3G upgrades.”
“Sure, we could have chosen a cheaper solution but at the end of the day, you get what you pay for”, Guthrie concluded.
If you’re in the process of evaluating 3G upgrade options and would like to see how much value DPL’s Hercules Platform can add to your ATM business, visit www.dplwireless.com/en/calculate-value-added to find out.
DPL is a leading global wireless and security hardware manufacturer and end-to-end managed wireless service provider for IoT devices. Founded in 1974, DPL engineers custom solutions for real world problems. For more information visit DPL’s website at dplwireless.com.
About Cypress Advantage
Cypress Advantage has been a national leader of ATM products and services since 1996. With a suite of services for small and mid-size ATM route operators, Cypress Advantage knows superior service makes the difference. For more information visit the Cypress Advantage website at CypressATM.com