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Your New Virtual Technician

Hercules AI is that extra employee you always wished you had, solving issues on its own without hassling you for every little problem. DPL’s Hercules modems and customer portal feature built-in artificial intelligence, designed to minimize downtime and optimize cash management to improve operational efficiency. Hercules AI is continuously learning and improving to better assist you in managing your fleet.

Auto Healing-01

Auto Healing

Minimizes downtime by automatically fixing many common Operating System, PIN pad, bill dispenser, card reader and software related issues.

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Hercules AI Monitors Multiple Data Sources

for Even More Uptime!

Application MonitoringApplication Monitor

• API Events Monitor
• Device State Monitor
• Hercules RMS Monitor

Security Monitoring 002Security Monitor

• Jackpotting Monitor*
• NTrapTM Ethernet Tampering Detection

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Operating System Monitor

• Ping Monitor

Data Usage Monitor

Data Usage Monitor

ATMs 4 Sale Hercules AI Case Study Thumbnail


“Hercules AI helped us cut truck rolls by 31% and get 50x faster time to resolution. We project Hercules AI will save us tens-of-thousands of dollars every year.”

Daniel Bean, ATMs 4 Sale

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Jackpotting Suppression

Stop jackpotting attacks in real-time with Hercules AI. Secure your cash with DPL's jackpotting mitigation and other features.*

Web Icons-01Smart Alerts

Sends real-time “Out of Service”, “Low Cash” and “Out of Cash” alerts. Reduces noise by grouping similar alerts and suppressing intermittent issues.

Web Icons-02Responsive Texting

Respond to SMS text alerts to reboot assets, disarm security features, and acknowledge incidents.

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Jackpot Suppression - NEW!

Stop ATM attacks in real-time with Hercules AI. Secure your cash with DPL's jackpot mitigation.

What are you waiting for?

Experience Hercules AI for yourself!


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Hercules Modems



*Restart accessory required and other conditions apply. Speak with your DPL representative for full details.