Unlike off-the-shelf generic wireless routers, the Hercules is purposefully designed and produced in North America for ATM usage. Our communication protocols have been engineered and optimized for real-time ATM transaction processing. We back our product with a 30-day return policy and a 5-year warranty with immediate RMA replacement.π
Monitor your ATMs 24/7 with the optional Protector GPS accessory. You will be alerted by email or text message when an ATM's power is disconnected, an ATM is tilted, an ATM's door is opened or GPS movement is detected.
Save the expense of travel and lost transactions when your ATM requires a restart with our optional Hercules ATM Restart accessory. Remotely reboot your ATM from your PC or smartphone.
DPL is a PCI-DSS Level 1 service provider. DPL’s network architecture ensures multi-layered encryption between the Hercules and ATM processors.
The Hercules has been reliably processing EMV and DCC transactions for years.
Geographically redundant data centres that maintain a 99.99% uptime* while handling over 100 million connections yearly to ATM processors.
We know that you work hard every day and night, why wait for “normal business hours” to get the help you need.
Remotely manage your ATMs through the Hercules Portal or through your favourite 2-Way / RMS software. All 3G, 4G, and LTE service plans include free 2-Way / RMS†.
We have got you covered, we have multiple cellular carrier options available in the US and Canada.
No need to worry about having to pay for overages, all of our 3G, 4G, and LTE service plans include unlimited transactions.
π 5-year warranty on LTE models and 2-year warranty on older models. * Excluding wireless provider outages and planned maintenance. † Available upon request through our support team. Some conditions apply.
You can't be everywhere all of the time. But, the Protector GPS can. Let the Protector GPS add a layer of physical security to your ATM deployments. Choose to be alerted by email, text message or in the Hercules portal when suspicious activity happens at one of your ATMs. Our custom physical sensors are installed in the ATM to detect GPS movement, power disconnects, tilting/vibration and door open events. Rest easy, the Protector GPS has your back.
ATMs occasionally require a restart. But, what happens if you have a unit in a remote or inconvenient location? Formerly known as "AC Disconnect Module" (wow.. sorry about that name!), this optional accessory sends a signal to remotely reboot your ATM through any Hercules modem, saving you valuable time and money.