RMS
RMS in the Hercules Portal
Remotely manage all your ATMs from the Hercules Portal regardless of manufacturer. Eliminate the need to travel to ATM locations or incur tech costs to perform routine tasks. Free with Hercules modems, cloud based, and fully managed, DPL’s RMS solution can be setup in minutes and includes 24/7 support.

RMS Features

ATM Software Updates
Upgrade the software on your ATMs with the click of a button using Hercules RMS. Stop dispatching technicians, and start saving time and money!

ATM Journal Viewer
Easily create reports from ATM journals, and submit them to your ISO or processor to resolve disputes.

Cash Management
View cash levels and forecasting to improve cashflow. Adjust bill counts, modify surcharge levels, fast cash and maximum withdrawal amounts.

ATM Errors & Service Status
Improve troubleshooting by seeing live ATM service status and errors.

RMS Reboots
Perform "safe" and "soft" RMS reboots. Add DPL's Restart accessory and enable the ability to perform "hard" reboots even if the ATM's operating system is frozen.

Parameters
Edit ATM receipt info and welcome screen messages remotely, and view ATM parameters.