ATM Competitor Comparison

Don't buy generic IoT modems for your ATMs. Trust the ATM connectivity experts by buying the only purpose built ATM modem on the market.

ATM Remote Management Software (RMS), provided by each of the ATM hardware manufacturers, allows you to save time and money by limiting the number of visits you need to make to your ATMs. DPL has built basic RMS features into it's Hercules platform.

Minimizes ATM downtime by automatically fixing many common PIN pad, bill dispenser, card reader and software related issues.

Hercules is known for providing connectivity under the harshest conditions. Now you get that best-in-class connectivity on 2 carriers! Choose your preferred carrier and the Hercules will use it until there is an issue at which point it will quickly failover to the other carrier. Truly the best of both worlds.

When zero downtime is a must get business continuity by setting up wired to wireless failover or wireless to wired failover.

Tired of waiting on hold? Tired of leaving messages with 3rd party services? Tired of shouting into the abyss? At DPL our support team is available by phone 7/24/365. Why wait? Talk to an expert any time of the day or night.

Network Operation Center (NOC) provides incident management support, graphs over 30,000 system metrics, over 4,000 custom metrics and alarms on over 600 service availability checks. DPL usually knows that processor or wireless provider has a problem before they do.... we are the canary in the coalmine.

Keep your options open by getting a modem with 2 Ethernet ports. Whether you want to do WAN failover, or just to plug in a video topper, having 2 Ethernet ports is better than 1!

Die cast aluminum case can withstand the harshest handling. Built for rough and tumble technicians who value getting things done.

With industry leading warranty return rate of 0.3%, you won't need to use the warranty. But, rest easy knowing we have your back.

View ATM journals from anywhere with this RMS feature built into the Hercules portal.

Reboot your ATM from anywhere with this RMS feature built into the Hercules portal.

Easily create reports from ATM journals, and submit them to your ISO or processor to resolve disputes.

Easy and intuitive graphing of cash trends per ATM. Additionally, DPL's proprietary algorithm predicts and alerts on low cash levels before your ATM runs out of cash.

No more guessing whether your ATM is in service or not. This RMS feature built into the Hercules portal gives you the ATM's live status.

With or without RMS enabled at your ATM, you can get error codes in realtime as transactions flow through DPL's data centers.

Unlimited ATM Transactions included. (services like video toppers, firmware updates, etc could result in overage)

Even with TLS enabled at the ATM!

Specifically tuned for ATM transactions over cellular networks. Developed by DPL, this is the secret sauce that results in Hercules outperforming other modems in head-to-head comparisons by up to 9x!

Poor cellular coverage... no problem! DPL's exclusive protocols and "store and forward" architecture give you the best chance of success in fringe areas.

Leverage DPL's networking expertise to avoid failed transactions. DPL has multiple connections into all the major processors allowing us to smartly re-route transactions to avoid processor outages.

Enterprise grade VPN technology protects all communication between Hercules and DPL's data centers. Don't rely on TLS alone!

Security can be cumbersome and inconvenient. Want to enable TLS at the ATM? We have guides that step you through the process and we curate certificate files for you to load on your ATMs. Security made simple with the help of DPL.

Thefts happen. Track your ATM in realtime using GPS in the Hercules portal. Easily share the live tracking with law enforcement.

Locate your ATM even indoors or in other locations where GPS struggles.

Proprietary NTrap Ethernet ports allow detection of Ethernet tampering even if the ATM is powered off. Exclusive to the Shield this capability is not found in any other networking product in the world.... we couldn't find a solution that worked, so we built it ourselves!

Detects and alerts of IP address changes, an early sign of logical attacks.

Detects and alerts of MAC address changes, an early sign of logical attacks.

Detects and alerts for loss of connection to ATM, an early sign of logical attacks.

The battery allows the Shield to send GPS locations or other security alerts for up to 7 days after being stolen (disconnected from power).

Detects and alerts you of tilting and/or vibration.

Detects and alerts you of door open events. Also provides an audit trail for when technicians or cash loaders visit each ATM. No more guessing if your guy did the work or not!

Backup battery power supply enables detection and notification of power interruptions whether those are caused by someone accidentally unplugging the ATM or a thief getting ready to mount an attack.

US: Verizon and AT&T. Canada: Bell, Telus, and Rogers. International: Options depend on country (contact DPL for more information).

Supports All Major Processors. US processors: 1stISO, ASAI, Cardtronics, Columbus Data Services (CDS), Digital Network Solutions (DNS), EFX, PAI (FIS), Switch Commerce, and Universal Money. Canadian processors: DirectCash, Global Processing (GPCC), Online-Data, and TNS.

Reports approximate location by triangulating proximity to nearby cell towers.