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What Does the CDMA Network Decommission Mean for Independent ATM Deployers (IADs)

Posted by Marc Albert, CEO, DPL on Nov 2, 2016 1:32:22 PM

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In April of 2014 Bell announced plans to decommission its CDMA network. Since then, Bell has stated that they are planning a phased/regional approach to shutting down the CDMA network starting with Alberta, British Columbia, and the Gaspé region of Québec, on January 31, 2017.

They will then proceed to shut down parts of the network in Saskatchewan on June 30, 2017 and then in Ontario, Québec, Fort Nelson British Columbia and in the Atlantic provinces in April of 2018.

How will the CDMA Network Decommission IAD’s?

IAD’s using CDMA devices to wirelessly connect their ATMs to the internet will be required to upgrade to HSPA (3G/4G) or LTE capable wireless ATM modems. Failing to upgrade devices before the network decommission will result in ATMs going offline, and in lost transaction revenue during the time it takes to replace the device. This could also have an impact on customer experience, decreasing repeat business and negatively impacting affected IADs reputation’s.

How to Tell Whether You Need to Upgrade Your Wireless ATM Modem

The easiest way to determine whether or not you have any CDMA wireless ATM modems that need to be upgraded is to contact your supplier. They should be able to supply you with a list of active and inactive devices requiring an upgrade.

DPL customers with CDMA devices in the following serial number ranges have been identified as requiring an upgrade:

  • 100xxx
  • 8xxxx

When Should You Upgrade?

IADs with active CDMA wireless ATM modems located in the areas listed above should consider upgrading their devices a few months ahead of the scheduled decommission dates. Being proactive will help to avoid any potential delays that could occur due to increased demand for new devices as the decommission dates approach.

Topics: ATMs

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